Privacy Policy

Privacy policy

When you use our services, you trust us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control. Rest assured that we will take only the information that we need and will use it in an honest and ethical manner. We will properly safeguard your information from other parties. This privacy policy describes how SpaPartsPortal.com treats certain information provided by you in connection with your access to and use of the SpaPartsPortal.com website (the "Service").

Information we collect: We may collect personal information about you in connection with your use of the Service. Such active information offered to us may include your name, address, telephone number, email address, biographical information, financial information, and login/password information. We may collect such information when you register with this Service and in connection with your transactions with us as well as some of our business partners. This information is given to us when you register and are permitted access to log in as a dealer at SpaPartsPortal.com and then proceed to order products from us. We will only ask for information which is necessary to fully process and keep a historical record of your transactions. You will have access to your account information and transaction history with the proper login ID and password. You will have the ability to change basic account information such as your contact name, billing address, shipping address, and credit card number through this website.

Passive information is collected without your active input when you visit our website. The servers hosting this account may automatically receive and record information about you in our server logs including your IP address, your ISP, and a record of the pages you visited on our website. We may use "cookies" containing anonymous unique identifiers stored on your computer. These cookies and single-pixel GIFs do not track activity on websites other than our own. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. You can add or update certain information by clicking on the account settings link. When you update information, we usually keep a copy of the prior version for our records.

How we may use this information: We do not share your personally identifiable information with outside parties. However, personally identifiable information you include in any content you upload, transmit, post or otherwise make available using the Service and that can be viewed on the Service by third parties is not subject to this privacy policy. We may use cookies to assist in keeping track of your preferences and user settings, estimate and report our total number of users and usage traffic, and help us improve the content and services provided in connection with the Service. We may use your IP address to diagnose and prevent or resolve technology problems, estimate the number of users from certain geographic areas or monitor and prevent abuse of the Service. We may use or share your personal information where it is necessary to complete a transaction, to operate or improve the Service or to do something that you have asked us to do.  Examples include making the information we collect available to outside parties when we must contract with them to facilitate our business transactions, including the US Post Office, Federal Express, United Parcel Service, our credit card processing vendor, and our website administrators. We also might be legally compelled to share this information with various law enforcement and other governmental agencies whose lawful investigations require it. We may use your personal information internally to assist us in categorizing or contextualizing advertising content, and we may share aggregated, non-personal information (which does not identify you individually), such as the number of users who viewed or clicked on a particular advertisement in aggregate.

We may share your personal information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights, or to defend against legal claims and, if in our judgment, in such circumstances where disclosure is required or appropriate. In addition, we may share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of use, or as otherwise required by law. If we sell our business or all or part of the Service, personally identifiable information you have shared with us may be one of the business assets that will be transferred. The transferred personally identifiable information will remain subject to the terms described within this privacy policy or subsequent policies to which you have consented.

Security: The security of your personally identifiable information is of utmost importance to Spa Parts Portal. We use encryption software and other security measures to protect against the loss, theft or misuse of information under our control. Access to your information is strictly regulated. You can use credit cards or PayPal and manage your payment during checkout. Credit information is not stored at Spa Parts Portal offices but with our credit card processor Braintree. While we employ resources to make sure your web experience with us is safe and secure, we encourage you to ensure the security settings on your computer are up to date, including firewalls and the detection of spyware, malware, and viruses.

Links to other websites, usually those with whom we have a close business relationship with, may be provided on our website. We are not responsible for any content found on sites that we link to, as content found on external sites is beyond our control. You should take every precaution to read the privacy and security policies of these websites as we have no input or control over them. Use precaution before sending them any sensitive information.

We use state of the art SSL encryption software and other security measures to protect against the loss, theft, alteration, and misuse of information under our control.

In an effort to ensure you are connected to our secured servers, we strongly recommend you check the Address Bar of your web browser. You are connected to a secured server when the address starts with HTTPS, rather than an unsecured server address starting with HTTP.

If you do not agree to the terms of this privacy policy, do not use this Service. This privacy policy may be modified by EcommerceOutpost.com in its sole discretion at any time without prior notice. Changes will be effective when such changes are posted at this Site. Please check this privacy policy frequently for updates. If any changes are not acceptable to you, discontinue your use of this Site immediately, as agreeing to the privacy policy and any terms and conditions is required to use this site.  Continued use of the site means you agree to any changes in this policy.

How to contact us: Should you have any questions or concerns about these privacy policies, including any questions or concerns about the management or use of personal information, please send us an email at info@ SpaPartsPortal.com.